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Disruptions

THIS WEEK’S disruptions related to technology didn’t seem to be a cyber intrusion, according to FBI director James Comey, but they do prove that more initial programming is needed so human beings can better manage all the advances.

It appears to be a case of too much, too soon.

Some think that human beings can’t keep up with all the technology they’ve created.

Since individuals were smart enough to develop the technology, it’s inevitable that they’ll figure out a way to counteract the problems and the sooner, the better.

Even though this week’s difficulties at United Airlines, the Wall Street Journal’s website and the New York Stock Exchange weren’t linked to an unfriendly source, it’s essential that our technological systems are better protected.

Lillian Ablon, a technological researcher for the Rand Corp., said the breakdowns “should be interpreted a wake-up call to companies and engineers to program their networks to protect them against inevitable glitches and malicious attacks by outsiders.”

PROBLEMS sometimes occur with the computers on which most people work daily. When the computers are working fine, they’re outstanding.

However, the opposite is true when glitches strike, and even momentary disruptions can lead to frustrations. (In other words, a person feels like giving the once-friendly spouter of knowledge, a good swift kick.)

As James Surowiecki, a journalist with the New York Times and an author, once noted, “Technology is supposed to make our lives easier, allowing us to do things more quickly and efficiently. But too often it seems to make things harder, leaving us with fifty-button remote controls, digital cameras with hundreds of mysterious features and book-length manuals, and cars with dashboard systems worthy of the space shuttle.”

A writer of such manuals is aware of the ins and outs of the subject about which he is writing, but that doesn’t translate into easy comprehension by the user so more work also is needed in this area.

IT’S PREDICTED that technology problems which temporarily knocked out vital services and conveniences of modern life likely will become more common as computers and other electronic devices increasingly connect over the Internet.

Undoubtedly, solutions are being sought to eliminate or greatly reduce these disruptions.

For our own good and that of the nation, let’s hope so.

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