Help is available
Many Ohioans are having a tough time paying their bills because of the pandemic — and we want to help. I urge Columbia Gas customers to reach out to us now. We can work with you on affordable payment plans and provide information on assistance programs.
Here’s some good news: thousands of customers have already contacted us for help. But we know many more can benefit before disconnections resume in August.
To get help:
Call us at 1-800-344-4077
Send us a message on Facebook, Twitter or Nextdoor
Contact your local Community Action Agency
Contact the Salvation Army’s HeatShare program
Call 2-1-1 to learn about local resources
This is a time when we all need to help our neighbors. I want to thank all the nonprofit organizations across the state that are stepping up to help those who are struggling.
Columbia Gas has contributed more than $550,000 to nonprofit organizations across our 61 county service area to help provide assistance to those who need it most, and we remain committed to continue finding ways to help.
Chief Operating Officer
Columbia Gas of Ohio