STEUBENVILLE — The Jefferson County Community Action Council HEAP Department will continue assisting residents with the Summer Crisis program, Percentage of Income Payment Plan enrollments and re-verifications, and state HEAP.

The Summer Crisis Program will run until Sept. 30.

Currently, the Jefferson County CAC is scheduling appointments on its toll-free number – 740-996-9061 – or appointments can be scheduled online at capappointments.com.

The system will guide clients through the process of setting up an appointment, going over required documents to bring at the time of appointment, as well as provide a confirmation number to bring at the time of appointment when checking in with the receptionist. The automated system will send out a reminder of the appointment date and time through call and/or text.

Walk-ins will not be accepted.

Hours are from 8:30 a.m. to 4:30 p.m. Monday-Friday at the CAC administrative office, 114 N. Fourth St., Steubenville. If someone is representing a client, that person must provide Power of Attorney papers or a notarized statement of permission to process the application. Residents can still apply online at energyhelp.ohio.gov or turn in a paper application to the local agency.

The Summer Crisis Program assists low-income households with a household member who is age 60 or older, a household member with a documented medical condition verified by a licensed medical professional, PIPP default, first PIPP payment, and /or a household’s electric utility has a disconnect notice, has been shut off, or new electric service is being established for the household. These households may also receive an air conditioning unit and/or fan(s).

Documentation that will be needed to complete a case is proof of income for all household members 18 years of age or older from the day of your appointment 30 days back: pay stubs, Social Security, SSI, SSDI, award letters or bank statements, OWF/TANF verification, alimony, child support, unemployment, workers’ compensation, pensions and utility allowances. Households that are under 30% of the Federal Poverty Guidelines might be required to provide more documentation. If household income documentation for 30 days is not reflective of the previous 12 months, you will be required to bring in 12 months of income documentation.

For self-employment, you will need to bring in your most recent IRS 1040, which includes Schedule 1. Legible Social Security cards and proof of citizenship for all household members, utility bills, and /or vendor information (bulk fuel) are necessary.

Persons claiming zero income must provide a notarized statement from all individuals who are providing financial assistance showing the date, their name, address, phone number and signature from the date you come in 13 months back. This needs to be detailed showing the dates and every cash amount given to you or paid directly towards your monthly household bills and personal expenses. If bills are paid directly to the creditor, proof of canceled check and/or receipts are required for the previous 13 months. Households must account for how they are paying their rent and/or mortgage/property taxes, utility bills, water, sewage, trash and personal expenses. Along with this, a statement from the Department of Job and Family Services showing all persons in the household is needed at the time of the appointment.

Any person 18 years or older in the household with no income must provide proof of schooling if they are attending.

An IRS Tax Transcript will be required if a household is claiming zero income for one or more years. To request a copy call 800-908-9946.

For a full client requirement form, contact the county CAC. If the household is zero income, contact the local agency and speak with an intake worker directly.

Applications will not be processed without necessary documentation.